Refund & Cancellation Policy

1. Automatic Credit Refunds on Failed Renders

Whenever an AI video task encounters an upstream GPU error or timeout, 100% of the credits spent on that task are automatically refunded to your account balance within seconds so you can retry at zero extra cost.

2. 1-Click Subscription Cancellation

Weekly Viral Pass, Creator Monthly, and Viral Studio Pro subscriptions can be canceled anytime in Settings → Billing with zero cancellation penalties. After canceling, you keep your remaining credits through the end of the paid period.

3. Monetary Refund Requests

• Unused Credits / Accidental Duplicate Purchase: If you purchased a pass or subscription and have not consumed any GPU video generation credits on that order within 7 days, contact support@laughcrylater.com with your order email for a full refund to your original payment method.
• Rendered GPU Videos: Because cinema-grade Seedance 2.5 GPU compute is incurred immediately upon rendering, completed video renders with consumed credits are generally non-refundable unless the output suffered a verified technical defect.